FAQs on the topic of My BANK-now
To complete the registration process, you need the following:
- the invitation email containing your personal user ID
- access to your email account
- a supported smartphone (Android or iOS operating systems) with internet access and a network connection (for SMS)
- access to the Apple App Store or Google Play store to download the BANK-now Access app
- password/biometric locking installed on your smartphone (security requirement)
Registration takes between five and 10 minutes depending on your experience with multi-factor registration processes.