Our Customer Care Team can be reached at 0800 40 40 42 from Monday to Friday between 08:00 and 18:00.
Want to apply for a loan online? It's easy with the online credit application.
From St. Gallen, to Lugano and Geneva: Find your local BANK-now branch and arrange a personal consultation.
In this blog article, we outline the benefits of the various channels.
People's needs when making a credit application are as varied as the range of loans available. The process begins as soon as you contact us. BANK-now is wherever its clients are, whether that's online, on the phone, or right there in the branch. And in large numbers. BANK-now currently has more than one hundred credit advisors throughout Switzerland. They understand their clients because they are experienced, professional, and speak a total of 18 languages between them.
Are you looking to take out a loan or port an existing loan? Or perhaps you have questions about an existing credit contract or leasing agreement? Contact us for a free, no-obligation consultation via the channels outlined below.
Personalized credit advice at a branch
Applying for and taking out a loan requires trust, discretion, and careful planning. With that in mind, BANK-now is represented in all areas of Switzerland. As a result, our clients benefit from short lines of communication and trusted finance partners – the advisor who manages your loan agreement process will be your contact throughout the repayment term. Visit us at your local branch for a no-obligation personal consultation. There's no need to make an appointment in advance, but doing so could reduce the wait time. You can find details of all branches and their telephone numbers here.
BANK-now Customer Care Team
Want to find information quickly, without wasting lots of time? Call our Customer Care Team, who will be happy to help. For questions about loans call 0800 40 40 42 and for questions about leasing call 0800 40 40 43. All calls from Switzerland are toll free. The two teams are available from Monday to Friday between 08:00 and 18:00. If you call outside of these times you can easily arrange a call back via our home page.
Online contact form
Select the matter you would like to discuss, provide your contact details, and a BANK-now advisor will call you back soon. Our online contact form really couldn't be easier.
Applying for a loan online
Use our electronic credit calculator to easily calculate the loan amount and then fill out your credit application online. Once your application has made it through the review process and passed the creditworthiness check, and once the statutory 14-day waiting period has passed, your personal loan will be issued.